FAQ | Harbour Admin

Do I need a monthly contract?: Not necessarily. You can start with a fixed-price project such as a data health check, or choose a monthly retainer if ongoing support suits you.
Can you work remotely?: Yes. Harbour Admin is based in Plymouth and works with clients throughout the UK by email, shared folders, and agreed online tools.
How do retainers work?: You choose a package with a defined hourly allowance. Work stays within agreed scope, with weekly email summaries and approval before anything outside scope. See Packages for details.
Can you sign an NDA?: Yes. Confidentiality is standard for work involving tenant, beneficiary, trainee, or client records.
How do you communicate?: Primarily by email, with a weekly written summary. Brief calls can be arranged for scoping or complex questions during UK business hours.
How quickly can work begin?: After an initial enquiry and agreed scope, most retainers and fixed-price projects can start within one to two weeks. Urgent records work may be possible sooner — please say if you have a deadline.
Can you work with our existing Microsoft 365 or Google Workspace?: Yes. Harbour Admin works within your existing tools — shared mailboxes, OneDrive or Google Drive, Excel or Google Sheets, and your CRM — using minimum access only.
Who is Harbour Admin suited to?: Small landlords, micro-charities, training providers, and small professional practices with defined administrative needs. See About for the full list.
What is outside scope?: Legal, tax, or payroll advice; open-ended personal assistant cover; telephone sales; out-of-hours support; and complex web or software development. Full details are on Why Harbour.

Ready to discuss a retainer or fixed-price project?

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